Dedicated to delivering excellence
Everyone has a story. Here is ours.
The Begining
In 1995, Stephen and Gerri Chappel started a small business in their garage, focused on printer repair and supplies. As demand grew, they expanded into computer parts and IT services, setting the foundation for what would become Grafix Business Solutions.
Our Growth
Over the past 30 years, Grafix Business Solutions has been at the forefront of Western Pennsylvania’s evolving technology landscape. From small IT repairs to full-scale business technology solutions, our commitment to expertise, honesty, and value has never wavered.
As the industry continues to evolve, so do we. We have rebranded as Grafix to embrace Analytics, AI, and the changing landscape in IT—positioning ourselves as a forwardthinking, technology-driven solutions provider.
Our Mission
Technology is constantly evolving, and so are we. Our ability to adapt, innovate, and stay
ahead of the curve ensures that our clients receive cutting-edge solutions tailored to their
unique business needs. With a reputation built on trust and reliability, Grafix Business
Solutions continues to serve businesses across Western Pennsylvania with the same
passion and commitment that started it all.
Our culture is built around five key attributes that differentiate us from our competition.
Passionate
We are intensely enthusiastic about providing a superior experience.
Respectful
We are polite and kind to one another, even when it gets tough.
Ownership
We are empowered to do our jobs and work towards a common goal.
Unified
We work as a team and trust each other to create a seamless experience.
A team built on experience
We’re continuing to build our network nationally, bringing together a vibrant team with best-in-class service and technical skills alike. With more than 800 employees across the US, our team is growing fast.
Better together
At Grafix Business Solutions, we believe that great work is built on strong partnerships
and a collaborative culture. We respect and value every relationship—whether with our
clients, partners, or team members—because we know that success is best achieved
together.
We combine passion for problem-solving with a commitment to excellence, ensuring
that every challenge is met with creativity, innovation, and teamwork.
We love what we do, and we love helping our clients succeed. Because when we grow
together, we win together.